Welcome to the Beta version of the SOM Support AI Assistant. It is built to support your surveying work using SOM’s knowledge base, intelligent tools, and our services.
For the best results, ask clear, specific questions. The assistant can help with training questions (to refresh your workflow) and troubleshooting (to resolve errors). It also has access to our video library where relevant.
If the AI does not solve your issue, you can escalate to our support team via Support Tickets. If you would like to explore additional solutions, visit the Service Hub. If you need to contact the support team directly, you can find their details in the Service Hub.
We are actively improving the app, and your feedback helps. Please use the Feedback button to share suggestions or report bugs.